Cancellation Policy

Change of reservation: It is possible to change a reservation up to 12 hours prior to tour departure, free of charge.
We reserve the right to alter or change the itinerary according to weather and road conditions this could happen 30 min before departure.
We would contact you with information and if we do not have that we would contact your accommodation and let you know no later then 30 min before departure.

You can cancel free of charge more than 24 hours before the departure.

If you cancel less than 24 hours before departure a 100% cancellation fee will be applied.

If your tour is canceled by us or by customers due to a situation beyond our/yours control, we will provide a full refund (cancelled or delayed flight/cruise ship,illnesses and etc.).

All our day tours we must have a minimum of two passengers and if you are traveling alone we may cancel the tour 24 hours prior to departure with a full refund.
If weather conditions are extreme we may also cancel up to 30 min before departure if it is dangerous to operate a tour, in a situation like that we will provide a full refund if re-scheduling another date is not an option.

 Payments: All payments are made either online or on site of designated pickup site. Payment can be made either by cash or Master, Visa debit/credit cards. We highly recommend you book and pay online, that gives you a 5% discount.